Olivia MacDonald wears several hats as both a Practice Manager and Business Operations Manager for BCSC Boston, Los Angeles, Miami and Maine. Olivia works closely with the Founder/Director, Dr. Ryan Madigan to plan and direct all administrative, financial, and business activities. Drawing from her experiences in business and studies in public health, Ms. MacDonald is a trusted business advisor to Dr. Madigan and his partners.
Olivia also collaborates with the Boston Operations team, Clinical Director, and staff to support clinical and business functions. She manages the on-boarding of new staff members and trainees, supports general office procedures, coordinates new referrals, oversees patient records, event planning, as well as scheduling for Dr. Madigan.
Prior to joining the BCSC team, Olivia earned her bachelors of Health Science degree at the University of Massachusetts Lowell. After her matriculation, she was employed by Partners HealthCare System working in the office of Continuing Medical Education, where she worked alongside various physicians in the Boston area to create and promote Partners HealthCare medical programs.